Don’t do business with Bill Groome of Madhatter Magic Shop

I’ve never been a fan of douchebag businesses and the entitled twits that run them. That’s why in 2009 I wrote about T’s Golf of Manchester Maine, run by Rawn and Judy Torrington. I even wrote about them in print (in addition to a number of other subjects), making sure they received a copy of my publication. I know for a fact that I took business away from them and I’m damn proud of it. Nobody likes to pay for services when the person doing the serving is a colossal sac face.

With that in mind, I’m glad that Jonathan Kamens wrote about asshat Bill Groome of Madhatter Magic Shop in Columbia, S.C. Here are the basics. Kamens asked Groome specific questions about a product. That information turned out to be incorrect. Kamens sent two emails asking for a refund. Both were ignored. When he sent a third email where he said he would initiate a disputed charge claim with his credit card company, he got this asshattery-laden response:

This is the first email I have seen from you since your purchase. I am very busy and I give information to the best of my knowledge. I get over a hundred emails per day and try to reply to all of them personally. My reply below was accurate and gave you the information on how the trick worked. Now I have more important things to deal with than a little boy crying over a $5.00 trick. I am sorry it did not fit your needs, but I described it as accurately as I could. Feel free to send it back in new condition and we will refund it per our return policy.

There are more intricate details that can be seen here, but the gist is that Groome only offered a refund when he was told one would be forced upon him. And that’s hardly an offer at all. Moreover, the comments Groome has left on Kamens’ blog makes it clear Groome is a liar. He claims that he did give a refund, except the way the charges appear on Kamens’ statements are such that only the credit card company could do it.

To make matters worse, Groome went after Kamens’ for being Jewish. I’m not familiar with Kamens’ blog or writing, but him being Jewish is irrelevant. This is a disputed business transaction. As silly as all religious beliefs are, Groome is just being mildly anti-Semitic.

But it gets worse. You see, whereas the idiots at T’s Golf were, well, idiots, they managed to keep their stupidity confined. Had they been dumb enough to respond to me, I would have done all I could to make the biggest stink possible about them. Christopher Maloney knows that all too well. Groome, on the other hand, went ahead and left a number of responses, as I have been showing. But now he has taken it one step further and threatened to sue.

This is all impressively dumb. Not only has Groome ensured that his online presence continues to be tarnished, and not only did he do damage to his reputation by race-baiting and calling a customer a ‘crying little boy’, but he has no case judging by his inability to demonstrate a single false statement on the part of Kamens.

So remember: Don’t do business with Bill Groome of Madhatter Magic Shop in Columbia, South Carolina. He’s a douchebag.

via Popehat